Write us a note on your packing slip stating the product and size you would like instead.
Customer responsibility: Initial shipping cost (when original item(s) is sent back to Akpesiri).
Akpesiri responsibility: Shipping cost of the new items being sent back to customer.
To return and exchange your items, our return address is:
4833 Berewick Town Center Drive
Suite E - PMB 146
Charlotte, NC 28278
DAMAGED OR DEFECTIVE ITEMS
In the case of items damaged during shipment, or within 14 days of purchase please email us at firstname.lastname@example.org with the following information:
- Detailed explanation of defect/damaged area
- Picture of defect/damaged area
We will work with you to replace your item as fast as we can. We will send it to you at no charge and will ask you to return the damaged/defective item along with the packing slip or invoice/receipt you received via email that includes your full name and order number. A free shipping label will be provided for you.
For further questions, please contact us at email@example.com.